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      Dienstleistungen im Gesundheitssektor 

      Die Lean Production Philosophie im Health Service Management

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          Dienstleistungsproduktivität – Stand der Forschung und Zusammenhang zu zentralen vorökonomischen Größen im Dienstleistungsmarketing

          Silke Bartsch, Marcus F. Demmelmair, Anton Meyer (2011)
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            Service Engineering: Ein Rahmenkonzept für die systematische Entwicklung von Dienstleistungen

            Hans-Jörg Bullinger, Peter Schreiner (2003)
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              Krankenhaus-Report 2013

              A Reifferscheid (2013)
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                Book Chapter
                Publication date (Print): 2014
                Publication date (Online): February 27 2014
                Pages: 361-381
                DOI: 10.1007/978-3-658-02958-6_17
                SO-VID: df9ca710-1e5f-4f14-9058-aa45384dc093
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