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      Dienstleistungsproduktivität 

      Dienstleistungsproduktivität – Stand der Forschung und Zusammenhang zu zentralen vorökonomischen Größen im Dienstleistungsmarketing

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      Author(s): , ,
      Publication date (Print):
      Publisher: Gabler

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          Evolving to a New Dominant Logic for Marketing

          Stephen Vargo, Robert F. Lusch (2004)
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            Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

            Donald Lehmann, Eugene Anderson, Claes Fornell (1994)
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              The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation

              Monideepa Tarafdar, Bhanu Ragu-Nathan, Qiang Tu … (2008)
              Article 0 comments Cited 310 times – based on 0 reviews     Review now
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                Publication date (Print): 2011
                Pages: 35-58
                DOI: 10.1007/978-3-8349-6664-3_2
                SO-VID: ac668bf2-60f7-4ea0-9408-7d217245ee1e
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