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      • Record: found
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      Industrie 4.0 : Beherrschung der industriellen Komplexität mit SysLM 

      Dienstleistungsproduktivität

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          Evolving to a New Dominant Logic for Marketing

          Stephen Vargo, Robert F. Lusch (2004)
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            Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

            Valarie A. Zeithaml (1988)
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              Service productivity

              Katri Ojasalo, Christian Grönroos (2004)
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                Author and book information

                Book Chapter
                Publication date (Print): 2015
                Publication date (Online): August 14 2015
                Pages: 51-64
                DOI: 10.1007/978-3-662-43718-6_5
                SO-VID: 71bff5af-f15b-4dc8-ae6a-40fc0404e41d
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