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      Artificial Intelligence for Business Analytics : Algorithms, Platforms and Application Scenarios 

      Case Studies on the Use of AI-Based Business Analytics

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      Publisher: Springer Fachmedien Wiesbaden

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          Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation.

          Richard Oliver (1977)
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            The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

            Roger Hallowell (1996)
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              Do Satisfied Customers Really Pay More? A Study of the Relationship Between Customer Satisfaction and Willingness to Pay

              Wayne Hoyer, Nicole Koschate, Christian Homburg (2005)
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                Book Chapter
                Publication date (Print): 2023
                Publication date (Online): March 01 2023
                Pages: 113-136
                DOI: 10.1007/978-3-658-37599-7_4
                SO-VID: 88edaad2-c65f-46b8-b354-942cd0337f11
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