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      Dienstleistungsmanagement im Krankenhaus I 

      Prozessreorganisation im Krankenhaus: Lassen sich auch logistische Konzepte der Industrie im Krankenhaus umsetzen?

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      Publisher: Springer Fachmedien Wiesbaden

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          Service-dominant logic: continuing the evolution

          Stephen Vargo, Robert F. Lusch (2008)
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            Die Steuerung von Kundenintegrationsprozessen

            Sabine Fließ (2001)
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              Patient Flow: Reducing Delay in Healthcare Delivery

              Randolph W. Hall (2006)
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                Publication date (Print): 2013
                Publication date (Online): May 30 2013
                Pages: 71-93
                DOI: 10.1007/978-3-658-00873-4_4
                SO-VID: f026da04-1cc6-4d1c-9654-2024ce32e533
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