Publications
Preprints
About UCL Open: Env.
Aims and Scope
Editorial Board
Indexing
APCs
How to cite
Publishing policies
Editorial policy
Peer review policy
Equality, Diversity & Inclusion
About UCL Press
Contact us
Information for authors
How it works
Benefits of publishing with us
Submit
How to submit
Preparing your manuscript
Article types
Open Data
ORCID
APCs
Contributor agreement
Information for reviewers
Review process
How to peer review
Peer review policy
Register Dashboard
Search

Browse
Publications
Preprints
About
About UCL Open: Env.
Aims and Scope
Editorial Board
Indexing
APCs
How to cite
Publishing policies
Editorial policy
Peer review policy
Equality, Diversity & Inclusion
About UCL Press
Contact us
For authors
Information for authors
How it works
Benefits of publishing with us
Submit
How to submit
Preparing your manuscript
Article types
Open Data
ORCID
APCs
Contributor agreement
For reviewers
Information for reviewers
Review process
How to peer review
Peer review policy
My ScienceOpen

Register Dashboard
Search
0
views
0
references
 Top references
cited by
0
    
0 reviews
 Review
0
comments
 Comment
0
recommends
+1 Recommend
0 collections
    0
    shares
      34
      similar
       All similar
      • Record: found
      • Abstract: not found
      • Book: not found

      Dienstleistungsqualität

      other
      Editor(s): ,
      Publication date (Print):
      Publisher: Gabler Verlag

      Read this book at

      Publisher
      Buy book
      Bookmark
          There is no author summary for this book yet. Authors can add summaries to their books on ScienceOpen to make them more accessible to a non-specialist audience.

          Related collections

          Author and book information

          Book
          ISBN (Print): 978-3-409-13655-6
          ISBN (Electronic): 978-3-322-83625-0
          Publication date (Print): 1991
          DOI: 10.1007/978-3-322-83625-0
          SO-VID: 44b530c9-e29c-4bbe-8fd1-bb6d82ac3bdc
          History

          Data availability:

          Comments

          Comment on this book

          Book chapters

          Similar content34

          See all similar