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      Handbuch Soziale Medien 

      Soziale Medien in der externen Organisationskommunikation

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      Springer Fachmedien Wiesbaden

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          Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media

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            Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster

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              Social Media Communication in Organizations: The Challenges of Balancing Openness, Strategy, and Management

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                Author and book information

                Book Chapter
                2017
                October 06 2016
                : 129-149
                10.1007/978-3-658-03765-9_7
                be097ce0-b0ae-49da-a9ae-9ddf705b554e
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