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      Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China

      Public Relations Review
      Elsevier BV

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          Most cited references163

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          An Integrative Model of Organizational Trust

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            Feeling and thinking: Preferences need no inferences.

            R Zajonc (1980)
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              How Censorship in China Allows Government Criticism but Silences Collective Expression

              We offer the first large scale, multiple source analysis of the outcome of what may be the most extensive effort to selectively censor human expression ever implemented. To do this, we have devised a system to locate, download, and analyze the content of millions of social media posts originating from nearly 1,400 different social media services all over China before the Chinese government is able to find, evaluate, and censor (i.e., remove from the Internet) the subset they deem objectionable. Using modern computer-assisted text analytic methods that we adapt to and validate in the Chinese language, we compare the substantive content of posts censored to those not censored over time in each of 85 topic areas. Contrary to previous understandings, posts with negative, even vitriolic, criticism of the state, its leaders, and its policies are not more likely to be censored. Instead, we show that the censorship program is aimed at curtailing collective action by silencing comments that represent, reinforce, or spur social mobilization, regardless of content. Censorship is oriented toward attempting to forestall collective activities that are occurring now or may occur in the future—and, as such, seem to clearly expose government intent.
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                Author and article information

                Journal
                Public Relations Review
                Public Relations Review
                Elsevier BV
                03638111
                June 2023
                June 2023
                : 49
                : 2
                : 102296
                Article
                10.1016/j.pubrev.2023.102296
                93686c46-5793-4dab-bcc0-c91eb2376f31
                © 2023

                https://www.elsevier.com/tdm/userlicense/1.0/

                https://doi.org/10.15223/policy-017

                https://doi.org/10.15223/policy-037

                https://doi.org/10.15223/policy-012

                https://doi.org/10.15223/policy-029

                https://doi.org/10.15223/policy-004

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