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      Blueprinting the service company

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      Journal of Business Research
      Elsevier BV

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          Service Positioning through Structural Change

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            How to Design a Service

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              Organizational socialization of service customers

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                Author and article information

                Journal
                Journal of Business Research
                Journal of Business Research
                Elsevier BV
                01482963
                April 2004
                April 2004
                : 57
                : 4
                : 392-404
                Article
                10.1016/S0148-2963(02)00273-4
                4ee31412-de9d-4bdd-a316-e00ba8da92f9
                © 2004

                http://www.elsevier.com/tdm/userlicense/1.0/

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