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      • Record: found
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      Prozeßmanagement im Technischen Vertrieb 

      Blueprinting — eine Methode zur Analyse und Gestaltung von Prozessen

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      Author(s): ,
      Publication date (Print):
      Publisher: Springer Berlin Heidelberg

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          Service Positioning through Structural Change

          G. Shostack (1987)
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            Designing a winning service strategy

            J KINGMAN-BRUNDAGE, J Kingman-Brundage (1989)
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              Kundenbezogene Informationsgewinnung

              Rolf Weiber, Frank JACOB (1995)
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                Publication date (Print): 1998
                Pages: 193-211
                DOI: 10.1007/978-3-642-58868-6_8
                SO-VID: 68e330cb-7dca-4fc5-b8cd-dc5223999aef
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