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      Impact of Covid-19 on Consumer Behavior: Will the Old Habits Return or Die?

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          Abstract

          The COVID-19 pandemic and the lockdown and social distancing mandates have disrupted the consumer habits of buying as well as shopping. Consumers are learning to improvise and learn new habits. For example, consumers cannot go to the store, so the store comes to home. While consumers go back to old habits, it is likely that they will be modified by new regulations and procedures in the way consumers shop and buy products and services. New habits will also emerge by technology advances, changing demographics and innovative ways consumers have learned to cope with blurring the work, leisure, and education boundaries.

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          Next Frontiers of Research in Data Driven Marketing: Will Techniques Keep Up With Data Tsunami?

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            Sisodia R

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              Author and article information

              Journal
              J Bus Res
              J Bus Res
              Journal of Business Research
              Published by Elsevier Inc.
              0148-2963
              0148-2963
              4 June 2020
              4 June 2020
              Affiliations
              Goizueta Business School, Emory University
              Article
              S0148-2963(20)30364-7
              10.1016/j.jbusres.2020.05.059
              7269931
              32536735
              8afedeb8-03a5-4d92-9a4c-2dac888f08a3
              © 2020 Published by Elsevier Inc.

              Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

              History
              : 25 May 2020
              : 29 May 2020
              Categories
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              covid pandemic,consumer habits,new regulations for shopping,customer experience

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