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      Demand and supply chain planning in grocery retail: an operations planning framework

      , ,
      International Journal of Retail & Distribution Management
      Emerald

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          Abstract

          Purpose

          The purpose of this paper is to develop a holistic operations planning framework for grocery retailing. The authors aim to identify, describe and structure coherent demand and supply chain (SC) planning problems in a comprehensive architecture.

          Design/methodology/approach

          The authors reviewed key literature on retail SC management and sales planning. This built a foundation for the development of an integrated operations planning framework. The findings were evaluated through discussions with retailers and communications with retail planners, including personal interviews with 28 leading European grocery retailers and with people in related positions from the consumer goods industry and consultancies.

          Findings

          The core of this paper is the development of a coherent demand and SC planning matrix. It demonstrates planning interdependencies and defines a framework for retail operations. The grocery planning framework integrates retail specifics, as well as hierarchical and sequential aspects of decision making. That is why this planning architecture also forms the foundation for research and development of advanced decision support systems.

          Practical implications

          Planning tasks are identified in interrelated planning modules permitting coordinated and decentralised decision making, which is necessary for operational and complexity reasons. The planning framework assists retail planners in understanding their decision problem from a comprehensive perspective. Better coordination of different modules and further development of retail‐tailored analytical models will improve planning quality.

          Originality/value

          This is the first paper that structures retail demand and SC planning questions coherently in one framework, matching demand and supply from a long‐ to short‐term perspective and from supplier to customer.

          Related collections

          Most cited references60

          • Record: found
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          Facility location and supply chain management – A review

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            • Record: found
            • Abstract: not found
            • Article: not found

            Design and control of warehouse order picking: A literature review

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              • Record: found
              • Abstract: not found
              • Article: not found

              Quality, safety and sustainability in food distribution: a review of quantitative operations management approaches and challenges

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                Author and article information

                Journal
                International Journal of Retail & Distribution Management
                Emerald
                0959-0552
                May 31 2013
                May 31 2013
                : 41
                : 7
                : 512-530
                Article
                10.1108/IJRDM-05-2013-0104
                72097fde-7f70-4077-9f46-ed1a557420e3
                © 2013

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