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      Enterprise Interoperability VIII : Smart Services and Business Impact of Enterprise Interoperability 

      A Performance Measurement Extension for BPMN

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          Interoperability of Enterprise Software and Applications

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            Extending BPMN for Supporting Customer-Facing Service Quality Requirements

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              An Extension of BPMN Meta-model for Evaluation of Business Processes

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                Book Chapter
                2019
                April 26 2019
                : 333-345
                10.1007/978-3-030-13693-2_28
                4cb67324-4deb-4b77-8cbb-e8b5d2c4172e
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