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      Enterprise Information Systems 

      Cloud-Based Collaborative Business Services Provision

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          Moving Forward and Making a Difference: Research Priorities for the Science of Service

          Stephen Brown, Haluk Demirkan, Mary Bitner … (2010)
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            A research manifesto for services science

            Henry Chesbrough, Jim Spohrer (2006)
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              ON GOODS AND SERVICES

              T Hill (1977)
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                Book Chapter
                Publication date (Print): 2014
                Publication date (Online): July 25 2014
                Pages: 366-384
                DOI: 10.1007/978-3-319-09492-2_22
                SO-VID: 31bc4abf-69db-4fce-bb9e-e0b2d145e868
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