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Six Sigma
Six Sigma in Service und Dienstleistung
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Author(s):
Armin Töpfer
Publication date
(Print):
2007
Publisher:
Springer Berlin Heidelberg
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Hogrefe Pflege
Author and book information
Book Chapter
Pages
: 172-195
DOI:
10.1007/978-3-540-48593-3_5
SO-VID:
646acf0d-7814-4ad8-b272-479cb51e44b3
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Book chapters
pp. 45
Six Sigma als Projektmanagement für höhere Kundenzufriedenheit und bessere Unternehmensergebnisse
pp. 172
Six Sigma in Service und Dienstleistung
pp. 440
Six Sigma in Banken und Versicherungen
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