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      The Six Core Elements of Business Process Management

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      Publisher: Springer Berlin Heidelberg

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          Fundamentals of Business Process Management

          Marlon Dumas, Marcello La Rosa, Jan Mendling … (2013)
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            Capability Maturity Model for Software, Version 1.1

            Mark C. Paulk, Bill Curtis, Mary B. Chrissis … (1993)
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              The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model

              Rajiv Sabherwal, Tim Goles, Rudy Hirschheim (2001)
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                Publication date (Print): 2015
                Publication date (Online): April 11 2014
                Pages: 105-122
                DOI: 10.1007/978-3-642-45100-3_5
                SO-VID: 3dd85d4e-809e-403b-a58e-220b3bdbac27
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