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      Dienstleistungen im Gesundheitssektor 

      Professionelle Pflegedienstleistungen im Spannungsfeld von Emotion, Emotionsarbeit und Effizienz

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      Publisher: Springer Fachmedien Wiesbaden

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          The Managed Heart : Commercialization of Human Feeling

          Arlie Hochschild (2003)
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            The Emotional Labour of Nursing

            Pam Smith (1992)
            Book 0 comments Cited 57 times – based on 0 reviews
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              Psychologie der Dienstleistung

              W. Nerdinger F., FW Nerdinger, FW Nerdinger (2011)
              Book 0 comments Cited 15 times – based on 0 reviews
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                Book Chapter
                Publication date (Print): 2014
                Publication date (Online): February 27 2014
                Pages: 297-326
                DOI: 10.1007/978-3-658-02958-6_14
                SO-VID: 0caf03e9-e7c1-4389-a9bd-25303fbeef41
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