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      Handbuch IT in der Verwaltung 

      Organisation des IT-Einsatzes: für ein neues Verständnis von elektronischen Dienstleistungen in der öffentlichen Verwaltung

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      Publisher: Springer Berlin Heidelberg

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          The web of life

          F CAPRA, F Capra, Fritjof CAPRA (1996)
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            Designing a winning service strategy

            J KINGMAN-BRUNDAGE, J Kingman-Brundage (1989)
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              Unternehmensführung und Öffentlichkeitsarbeit: Grundlegung einer Theorie der Unternehmenskommunikation und Public Relations

              A ZERFASS, A. Zerfaß (1996)
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                Book Chapter
                Pages: 169-193
                DOI: 10.1007/3-540-46272-4_8
                SO-VID: 09764d6e-0e56-49da-8410-ea226bcaff7a
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