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      The Emotional Socialisation of Junior Doctors: Accumulating an Emotional Debt

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      Publisher: Macmillan Education UK

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          Emotion Work, Feeling Rules, and Social Structure

          Arlie Hochschild (1979)
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            Emotional labour: skill and work in the social regulation of feelings

            Nicky James (1989)
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              'We Recruit Attitude': The Selection and Shaping of Routine Call Centre Labour

              George Callaghan, Paul Thompson (2002)
              Article 0 comments Cited 113 times – based on 0 reviews     Review now
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                Book Chapter
                Publication date (Print): 2009
                Pages: 216-231
                DOI: 10.1007/978-1-137-03671-1_13
                SO-VID: d05f553e-6e70-48fe-9f6a-73665be919ae
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                http://www.springer.com/tdm

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