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Dienstleistungsproduktivität
Produktivitätssteigerung durch strategische Marketingplanung im Gesundheitswesen – dargestellt am Praxisbeispiel einer Augenklinik
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Author(s):
Christopher Wirbelauer
,
Sabine Haller
Publication date
(Print):
2011
Publisher:
Gabler
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HTWK Leipzig / OA-HVerlag
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Management
Horst Steinmann
,
Georg Schreyögg
(2005)
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Modernes Krankenhausmanagement
Rainer Salfeld
,
Steffen P. Hehner
,
Reinhard Wichels
(2009)
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Grundlagen des Marketing
Heribert Meffert
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Christoph Burmann
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Manfred Kirchgeorg
(2009)
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Book Chapter
Publication date (Print):
2011
Pages
: 179-202
DOI:
10.1007/978-3-8349-6664-3_7
SO-VID:
01a569ed-962b-4e3e-99ad-2c98c202126e
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Book chapters
pp. 35
Dienstleistungsproduktivität – Stand der Forschung und Zusammenhang zu zentralen vorökonomischen Größen im Dienstleistungsmarketing
pp. 121
Lean Management und Six Sigma als Werkzeuge zur Steigerung der Dienstleistungsproduktivität
pp. 179
Produktivitätssteigerung durch strategische Marketingplanung im Gesundheitswesen – dargestellt am Praxisbeispiel einer Augenklinik
pp. 353
Kundenbeiträge und Dienstleistungsproduktivität: Unterscheidung von „produktiven“ und „unproduktiven“ Kunden
pp. 415
Productivity in Customer Groups during a Service Experience
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