Responsible Process Mining

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Author(s): Felix Mannhardt

Publication date (Online): June 27 2022

Publisher: Springer International Publishing

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Abstract

The prospect of data misuse negatively affecting our life has lead to the concept of responsible data science. It advocates for responsibility to be built, by design, into data management, data analysis, and algorithmic decision making techniques such that it is made difficult or even impossible to intentionally or unintentionally cause harm. Process mining techniques are no exception to this and may be misused and lead to harm. Decisions based on process mining may lead to unfairdecisions causing harm to people by amplifying the biases encoded in the data by disregarding infrequently observed or minority cases. Insights obtained may lead to inaccurateconclusions due to failing to considering the quality of the input event data. Confidentialor personal information on process stakeholders may be leaked as the precise work behavior of an employee can be revealed. Process mining models are usually white-box but may still be difficult to interpret correctly without expert knowledge hampering the transparencyof the analysis. This chapter structures the topic of responsible process mining based on the FACT criteria: Fairness, Accuracy, Confidentiality, and Transparency. For each criteria challenges specific to process mining are provided and the current state of the art is briefly summarized.

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A Survey on Bias and Fairness in Machine Learning

Ninareh Mehrabi, Fred Morstatter, Nripsuta Saxena … (2021)

With the widespread use of artificial intelligence (AI) systems and applications in our everyday lives, accounting for fairness has gained significant importance in designing and engineering of such systems. AI systems can be used in many sensitive environments to make important and life-changing decisions; thus, it is crucial to ensure that these decisions do not reflect discriminatory behavior toward certain groups or populations. More recently some work has been developed in traditional machine learning and deep learning that address such challenges in different subdomains. With the commercialization of these systems, researchers are becoming more aware of the biases that these applications can contain and are attempting to address them. In this survey, we investigated different real-world applications that have shown biases in various ways, and we listed different sources of biases that can affect AI applications. We then created a taxonomy for fairness definitions that machine learning researchers have defined to avoid the existing bias in AI systems. In addition to that, we examined different domains and subdomains in AI showing what researchers have observed with regard to unfair outcomes in the state-of-the-art methods and ways they have tried to address them. There are still many future directions and solutions that can be taken to mitigate the problem of bias in AI systems. We are hoping that this survey will motivate researchers to tackle these issues in the near future by observing existing work in their respective fields.