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      “The interviews were transcribed”, but how? Reflections on management research

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          Abstract

          Abstract Purpose In qualitative research, it is recurrent to conduct data collection through interviews, which must be first transcribed for the data to be analyzed. Although there is a relationship between the stages of the interview and the data analysis, the link between them (i.e. the transcription) seems to be a neglected methodological procedure. This occurs because, in papers, it is generally reported that “the interviews were transcribed”, without any details about the transcriptions conduction. From this methodological gap, this paper aims to discuss the relevance of detailing the methodological procedures adopted in the transcription in research reports in the management field. Design/methodology/approach This paper takes the form of a methodological essay. Findings The discussion focuses on the concepts of naturalized and denaturalized transcription, the relevance of adopting transcription norms and the need for reflexivity in conducting transcriptions – elements that must be explained in research reports to improve the methodological quality. Practical implications This paper explores methodological details that management students and researchers can adopt when performing transcriptions. Consequently, journal editors and reviewers will have more subsidies on the methodological quality employed in researches, which contributes to a better evaluation process. Originality/value This study demonstrates the relevance of a neglected methodological technique – transcription, which needs to be detailed in research reports, to contribute to the increase of methodological accuracy and to provide essential information to readers, allowing them to evaluate the rigor of the research. Thus, it is proposed that transcription should be considered a quality criterion in qualitative research.

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          Most cited references31

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          Emerging Criteria for Quality in Qualitative and Interpretive Research

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            Understanding Reliability and Validity in Qualitative Research

            The use of reliability and validity are common in quantitative research and now it is reconsidered in the qualitative research paradigm. Since reliability and validity are rooted in positivist perspective then they should be redefined for their use in a naturalistic approach. Like reliability and validity as used in quantitative research are providing springboard to examine what these two terms mean in the qualitative research paradigm, triangulation as used in quantitative research to test the reliability and validity can also illuminate some ways to test or maximize the validity and reliability of a qualitative study. Therefore, reliability, validity and triangulation, if they are relevant research concepts, particularly from a qualitative point of view, have to be redefined in order to reflect the multiple ways of establishing truth.
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              The politics of transcription

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                Author and article information

                Contributors
                Role: ND
                Role: ND
                Journal
                rmj
                RAUSP Management Journal
                RAUSP Manag. J.
                Universidade de São Paulo (São Paulo, SP, Brazil )
                2531-0488
                December 2019
                : 54
                : 4
                : 413-429
                Affiliations
                [1] Porto Alegre orgnameFederal University of Rio Grande do Sul orgdiv1Postgraduate Program in Administration and Innovation Research Center Brazil
                Article
                S2531-04882019000400413 S2531-0488(19)05400400413
                10.1108/rausp-05-2019-0092
                e701f362-8fc3-4ecf-8c9d-b932d8ef3de7

                This work is licensed under a Creative Commons Attribution 4.0 International License.

                History
                : 08 August 2019
                : 10 May 2019
                Page count
                Figures: 0, Tables: 0, Equations: 0, References: 55, Pages: 17
                Product

                SciELO Brazil

                Categories
                Conceptual Paper

                Transcription,Methodology,Qualitative research,Naturalized transcription,Denaturalized transcription,Management

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