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Exits, Voices and Social Investment : Citizens’ Reaction to Public Services
Exit, voice and welfare
monograph
Publication date:
April 12 2012
Publisher:
Cambridge University Press
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UCL: UN SDG 01 No Poverty
Author and book information
Book Chapter
Publication date:
April 12 2012
Pages
: 130-141
DOI:
10.1017/CBO9781139136709.007
SO-VID:
b95cdc29-2951-4132-8e5b-1590195dd848
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Book chapters
pp. ix
Preface and acknowledgements
pp. 1
Hirschman’s original idea
pp. 25
Exits, voices and the object of loyalty
pp. 51
Exit, voice, loyalty and neglect
pp. 75
The structure of UK public services and some simple relationships
pp. 102
Evidence of the major EVL relationships
pp. 130
Exit, voice and welfare
pp. 142
Summary of the empirical literature testing EVL
pp. 150
Note on statistical methods
pp. 152
The survey instrument
pp. 175
Bibliography
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