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Prozessoptimierung in Dienstleistungsunternehmen
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Author(s):
Ralph Körfgen
Publication date
(Print):
1999
Publisher:
Deutscher Universitätsverlag
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ISBN (Print):
978-3-8244-6928-4
ISBN (Electronic):
978-3-663-08887-5
Publication date (Print):
1999
DOI:
10.1007/978-3-663-08887-5
SO-VID:
4df2176c-95f1-4f14-b20b-7ad4c1b83e64
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Book chapters
pp. 1
Einleitung
pp. 17
Grundlegung
pp. 75
Entwicklung eines Bezugsrahmens für das situative Forschungsdesign
pp. 101
Situative Ausgestaltung von Prozessen in Dienstleistungsunternehmen
pp. 233
Fazit und Ausblick
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